Credit and Accounts Receivable Specialist

Location: Remote in one of GMG’s markets Detroit, MI; Houston or San Antonio TX; Jacksonville or Orlando, FL

About the Role

This position is responsible for all aspects of the accounts receivable functions at Graham Media Group for designated stations. Credit processing and approval, daily program log reconciliation, invoice processing, and cash application will all be maintained by the GMG Credit and Accounts Receivable Specialist team. The position is responsible for communication of discrepancies to local or national staff for resolution. This is a position that reports to the Graham Media Group VP/CFO.

Job Responsibilities:

  • Process and Approve Credit Applications

  • Create and Maintain Client Profiles

  • Approve Orders Associated with Credit Inhibits

  • Daily program log reconciliations

  • Handle spot issues with Traffic Hub

  • Process weekly billing, along with electronic invoicing.

  • Maintain Client Payment Portal

  • Initiate, Track and Post Receivable Sales Adjustments and Client Refunds

  • Posting and application of cash receipts

  • Credit Card, ACH, and Wire Processing

  • Generating and distributing cash workbook

  • Maintain and manage accounts receivable.

  • Work with Collection Companies on uncollectable accounts.

  • Process approved Credit/Debit Memos and Bad Debt Write Offs

  • Generating Account Receivable Collections Report for Sales Management

  • Review incoming Department emails for appropriate follow-through.

  • Communication with Business Managers and Sales Managers, Account Executives and Sales Support

  • Month End Reporting

  • Special Projects as assigned.

  • Providing back-up support for other Credit and Accounts Receivable Specialists

Experience:

  • 5+ years of Accounts Receivable and/or Credit experience

  • Excellent verbal and written communication skills

  • Strong Microsoft Excel, Outlook, and Word Skills

  • Ability to work independently with little supervision to accomplish daily responsibilities and departmental goals.

  • Broadcast and/or Wide Orbit experience a plus

Requirements:

  • Proficient in Microsoft office applications and experience with accounts receivable applications, Wide Orbit traffic experience a plus

  • Industry experience a plus

  • Ability to meet assigned deadlines.

  • Highly detail oriented and organized.

  • Excellent communication and interpersonal skills

  • Ability to act and operate independently with minimal daily direction from manager to accomplish directives.

  • Associate degree in accounting or business preferred or equivalent experience.

Contact:

Kim Parker,
kparker@grahammedia.com

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Revenue Analytics Analyst

Reports to: Director of Revenue Planning & Analysis

Work Location: Detroit, MI, or remote within GMG markets (Houston or San Antonio, TX; Jacksonville or Orlando, FL; or Roanoke, VA).

Description

Graham Media Group is looking for a sharp, detail-oriented Revenue Analytics Analyst to join our growing Revenue Operations team. Reporting directly to the Director of Revenue Planning & Analysis, you’ll be a key partner in driving data integrity, revenue insights, and operational efficiency across our multi-market portfolio. This role blends analytical rigor with hands-on Salesforce ownership — a great fit for someone who loves both the data and the systems behind it.

Responsibilities

Reporting & Dashboards

  • Build and maintain dashboards and reports that give leadership clear visibility into revenue performance across markets and categories

  • Translate raw data into clean, actionable outputs for weekly, monthly, and quarterly business reviews

  • Identify trends, anomalies, and opportunities in the data and surface them proactively

Forecasting Support

  • Support the Director with revenue forecasting processes — gathering inputs, maintaining models, and ensuring data accuracy

  • Help maintain and improve forecast templates and tracking tools

  • Assist in preparing forecast presentations for senior leadership

Salesforce Administration

  • Serve as the day-to-day Salesforce administrator for the revenue team — managing users, permissions, fields, workflows, and data integrity

  • Partner with sales leadership to optimize CRM usage, pipeline hygiene, and reporting accuracy

  • Troubleshoot system issues and coordinate with IT or vendors on enhancements and integrations

  • Own documentation for Salesforce processes and configurations

Sales Compensation & Commission Tracking

  • Support administration of sales compensation plans — tracking attainment, calculating commissions, and reconciling variances

  • Partner with Finance and HR to ensure accurate and timely commission processing

  • Maintain compensation plan documentation and respond to seller inquiries

Data Integrity & Quality Control

  • Perform regular audits and validation checks on CRM, reporting, and forecasting data; investigate and resolve discrepancies

Requirements

  • Bachelor’s degree in related field or equivalent years of experience

  • Minimum of 3 years of experience in a revenue operations, sales analytics, or business analyst role

  • Hands-on Salesforce administration experience — Salesforce Admin certification a strong plus

  • Strong Excel/Google Sheets skills; experience with BI tools (Tableau, Looker, Power BI, etc.) preferred

  • Comfortable working with large datasets and translating complexity into clear summaries

  • Highly organized with strong attention to detail — you catch errors before others do

  • Collaborative, low-ego, and comfortable in a fast-moving, multi-market environment

  • Media, broadcasting, or advertising industry experience a plus, but not required

Additional Information:

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Contact:

Becky Hollandsworth

rhollandsworth@grahammedia.com

Digital Solutions Planner

Reports To: Client Experience Manager

Location: Detroit, MI

Description

The Digital Solutions Planner supports the digital sales team by building smart, customized strategies for clients before the sale. This role connects creative thinking, platform knowledge, and vendor expertise to craft solutions that drive measurable client results. Working closely with Digital Sales Strategists, Account Executives, and vendor partners, the Digital Solutions Planner ensures every proposal is strategic, feasible, and ready to win business.

Responsibilities

  • Develop pre-sale strategies and media plans that align with client objectives, leveraging input from internal teams and external vendors.

  • Works with vendors to confirm targeting capabilities, inventory availability, and performance expectations for proposals.

  • Support Digital Sales Strategists and Account Executives by translating client goals into actionable digital advertising solutions.

  • Create polished presentations and proposals that clearly communicate campaign strategy, deliverables, and KPIs.

  • Identify key performance indicators and conversion goals to help clients understand what success looks like.

  • Stay current on platform capabilities, vendor products, and category trends to proactively guide sales recommendations.

  • Ensure internal documentation and proposals are consistent, accurate, and aligned with company standards.

Requirements

  • Minimum of 3 years of experience in digital marketing, media planning, or advertising sales support.

  • Familiarity with digital ad products including display, OTT/CTV, social, and search.

  • Strong analytical and presentation skills with a detail-oriented mindset.

  • Excellent communication and collaboration skills; thrives in a team-driven environment.

  • Experience with proposal tools or media planning platforms is a plus (Basis, WideOrbit, or similar).

Additional Information:

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Contact:

kjakubowski@grahammedia.com

Digital Revenue Accelerator

Reports to: Director of Digital Sales

Work Location: On-site (Detroit, Roanoke, Orlando, Jacksonville, Houston, or San Antonio)

Position Overview

The Digital Revenue Accelerator (DRA) is a high-impact role designed to drive digital revenue growth and position Graham Media Group as a market leader in digital advertising solutions. As the station’s digital sales authority, the DRA partners with local sales teams to identify untapped opportunities, craft innovative client-centric strategies, and close high-value, multi-platform deals. This role demands a competitive mindset, a deep understanding of the digital advertising landscape, and the ability to accelerate revenue growth through strategic execution and collaboration.

Key Responsibilities

  • Revenue Growth Leadership: Collaborate with Account Executives to identify, strategize, and close new digital revenue opportunities with both existing and prospective clients.

  • Innovative Strategy Development: Design and implement cutting-edge, multi-platform strategies leveraging GMG’s digital product suite and vendor partnerships to deliver measurable results.

  • Client-Centric Solutions: Lead digital discovery sessions, develop compelling proposals, and deliver persuasive client presentations to secure high-value deals.

  • Competitive Edge: Maintain a deep understanding of the competitive landscape, emerging advertising technologies, and market trends to position GMG as a leader in digital solutions.

  • Training and Enablement: Provide advanced digital education and training to local sales teams, empowering them to confidently pitch and execute digital solutions.

  • Performance Optimization: Collaborate with the Director of Digital Sales and vendors to refine product offerings, set ambitious campaign goals, and ensure optimal performance outcomes.

  • Data-Driven Insights: Track, analyze, and forecast digital sales performance, delivering actionable insights to drive continuous improvement and revenue acceleration.

  • Relationship Building: Foster strong, long-term relationships with clients and internal teams to ensure alignment and sustained success.

Qualifications

  • Proven Expertise: Minimum of 3 years of experience in digital media sales or strategy, preferably within a broadcast or media company.

  • Strategic Mindset: Demonstrated ability to develop and execute innovative, results-driven digital strategies.

  • Competitive Drive: Strong understanding of digital advertising platforms, targeting, analytics, and emerging technologies.

  • Exceptional Communication: Outstanding presentation and interpersonal skills, with a proven ability to influence and inspire both internal teams and external clients.

  • Track Record of Success: Consistent achievement of or exceeding revenue goals in a fast-paced, competitive environment.

  • Collaborative Leadership: Ability to work seamlessly across teams and departments, driving alignment and shared success.

Preferred Attributes

- Competitive mindset with a focus on achieving and exceeding goals.

- Strong problem-solving skills and the ability to adapt to changing market dynamics.

- Experience in developing marketing solutions tailored to client needs, rather than selling pre-packaged offerings.

- Deep understanding of consumer behavior and retail dynamics to craft impactful strategies.

Additional Information:

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Contact:

Brooke Adams

badams@grahammedia.com

Digital Media Buyer

Reports to: Director of Revenue Operations

Location: Remote - strongly preferred in one of GMG’s markets (Detroit, MI; Houston or San Antonio TX; Jacksonville or Orlando, FL; or Roanoke, VA)

Description

The Digital Media Buyer (DMB) executes digital advertising campaigns across multiple programmatic platforms, ensuring flawless planning, setup, pacing, optimization, and reporting. This role turns media plans into live campaigns — managing the details that drive results. The DMB, working in conjunction with Director of Revenue Operations, supports efficient performance-driven campaigns that align with client goals and category strategy.

Responsibilities

  • Execute and optimize programmatic campaigns within DSPs and other ad platforms (display, OTT/CTV, audio, video, social).

  • Monitor performance daily for pacing, delivery, and quality — making data-driven adjustments to improve results based on client KPIs.

  • Maintain campaign documentation including insertion orders, creative assets, targeting parameters, and reporting deliverables.

  • Generate client-facing reports summarizing key metrics, insights, and recommendations for future optimization.

  • Troubleshoot technical or delivery issues with vendors, platforms, and internal teams to ensure smooth execution.

  • Stay informed on evolving digital ad products and best practices to bring proactive recommendations to the sales and client service teams.

Requirements

  • Minimum 2 years of experience in digital advertising operations, ad trafficking, or campaign management (agency, media company, or vendor).

  • Hands-on experience in a demand-side platform (Basis, The Trade Desk, etc.) preferred but not required — strong digital aptitude is essential.

  • Solid understanding of key metrics (CTR, CPM, CPA, ROAS) and campaign performance analysis.

  • Exceptional attention to detail, time management, and communication skills.

  • Ability to thrive in a fast-paced environment and manage multiple campaigns simultaneously.

Additional Information:

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Contact:

Chris Daniel

cdaniel@grahammedia.com