Client Strategy Lead

Reports to: Director of Strategic Sales

Work location: Onsite at WKMG (Orlando, FL) or WSLS (Roanoke, VA)

About the Role

The Client Strategy Lead is a client-growth and media-strategy leader who partners with Sales Leadership and Account Executives to design insight-led, cross-platform marketing solutions that drive measurable business outcomes and long-term retention. This role elevates GMG from “media vendor” to growth partner by leading with business objectives, audience intelligence, and accountable performance

Responsibilities

• Collaborate with Account Executives to identify, strategize, and close new integrated revenue opportunities with both existing and prospective clients.

• Design and implement cutting-edge, multi-platform strategies leveraging GMG’s digital product suite and vendor partnerships to deliver measurable results.

• Lead digital discovery sessions, develop compelling proposals, and deliver persuasive client presentations focused on client-centric solutions that ultimately secure high-value deals.

• Maintain a deep understanding of the competitive landscape, emerging advertising technologies, and market trends to position GMG as a leader in digital solutions.

• Provide advanced digital and modern media planning education and development to local sales teams, empowering them to confidently pitch and execute digital solutions.

• Collaborate with the Director of Strategic Sales to refine product offerings, set ambitious campaign goals, and ensure optimal performance outcomes.

• Responsible for tracking, analyzing, and forecasting digital sales performance, delivering actionable insights to drive continuous improvement and revenue acceleration.

Requirements

• Minimum of 3 years of experience in digital media sales or strategy, preferably within a broadcast or media company.

• Demonstrated ability to develop and execute innovative, results-driven digital strategies.

• Strong understanding of digital advertising platforms, targeting, analytics, and emerging technologies.

• Outstanding presentation and interpersonal skills, with a proven ability to influence and inspire both internal teams and external clients.

• Consistent achievement of or exceeding revenue goals in a fast-paced, competitive environment.

• Ability to work seamlessly across teams and departments, driving alignment and shared success.

• Competitive mindset with a focus on achieving and exceeding goals.

• Strong problem-solving skills and the ability to adapt to changing market dynamics.

• Experience in developing marketing solutions tailored to client needs, rather than selling pre-packaged offerings

• Deep understanding of consumer behavior and retail dynamics to craft impactful strategies.

Contact: Kim Jakubowski, Director of Strategic Sales

kjakubowski@grahammedia.com

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications, and reference checks.

Sales Support Coordinator

Reports to: Manager, Broadcast Sales Support

Location: Remote in MI, TX, or FL

Description

Graham Media Group is searching for its next Sales Support Coordinator who will be responsible for assisting the sales team with the processing and fulfillment of sales orders, strategically process makegoods, troubleshoot scheduling problems and traffic issues, solve billing discrepancies, manage program changes, provide weekly reports and correspondence with clients.

The key function of this role is to assist management, account executives and the sales team in reaching annual budgets for TV, Digital and New Business. Qualified candidates must be able to multi-task and get their task assignments done accurately and efficiently.

Responsibilities

• Work closely with Account Executives to coordinate advertising campaigns

• Input and manage broadcast orders into Wide Orbit – for local, national, paid programming, pay-for-delivery, and political campaigns

• Work makegoods with buyers/agencies and input into order management systems

• Monitor network and station schedules for program changes

• Resolve billing discrepancies and assisting with collections

• Regularly monitor campaign performance to ensure clients’ goals are being met

• Pull TV post reports to ensure campaign delivery is on track

• Provide in-depth reporting tailored to each client’s goals and objectives

• Troubleshoot scheduling problems, preemptions and traffic issues

• Communicate with advertisers for video and traffic instructions, scheduling changes and campaign performance as needed. Encourage upsell opportunities where appropriate

• Serve as backup coverage for other national and/or local sales support as needed

• Provide reports for clients and management

• Establish and maintain high retention rates and a high level of customer satisfaction by exceeding customer expectations and proactively anticipating their shifting needs

• Responsible for Political order entry as well as maintaining our FCC files related to Political

• Other duties as assigned

Requirements

• Minimum of 1 year of related work experience in media sales preferred or equivalent combination of education and experience

• Bachelor’s degree in marketing or related field preferred

• Strong verbal and written communication skills

• Strong organizational, multi-tasking and time management skills a must!

• A team player who can work with others toward common goals

• Adaptable and flexible with ability to shift focus on new priorities

• Ability to manage multiple projects and priorities simultaneously

• Ability to adhere to strict deadlines and complete work in a timely and accurate manner

• Understand Nielsen & ComScore ratings and impressions

• Experience in a television station’s sales/traffic department preferred

• Previous experience with Wide Orbit applications highly preferred

• Proficient in Microsoft Office Suite, especially Excel/spreadsheets and PowerPoint or presentation tools. Comfortable learning new software and processes as needed

Please send resumes to Brittany Salyers at bsalyers@grahammedia.com

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Revenue Planning & Analysis Analyst II

Reports To: Director, Revenue Planning & Analysis

Location: Detroit, MI (Graham Media Group HQ)

About the Role

Graham Media Group is seeking a highly analytical, detail-oriented, and process-driven Revenue Planning & Analysis Analyst II to join our Revenue Operations team. Reporting directly to the Director of Revenue Planning & Analysis, this role serves as a critical bridge between Revenue Operations, Sales, Finance, Technology, and Market Leadership teams.

The ideal candidate combines strong analytical capabilities with expertise in data governance, quality assurance, process documentation, Salesforce and project management. This individual will champion data integrity across revenue systems, lead cross-functional initiatives, develop scalable operational processes, and leverage emerging AI technologies to drive efficiency and innovation across the organization.

Responsibilities:

• Conduct recurring audits of Salesforce, reporting platforms, and revenue datasets to ensure compliance with data standards

• Partner with stakeholders to improve data collection methods, system adoption, and overall data quality

• Monitor key data health metrics and build scorecards to measure accuracy and completeness

• Create and maintain user guides, training materials, process documentation, and standard operating procedures (SOPs) to support system adoption and operational consistency.

• Support onboarding and ongoing training efforts for revenue systems, reporting tools, and operational processes

• Partner with the Salesforce Administrator to support CRM enhancements, testing, user adoption, data hygiene, and reporting

• Assist in troubleshooting system issues and validating system changes and integrations

• Document processes, workflows, and system requirements to support ongoing optimization efforts

• Act as the Revenue Operations team’s project manager for key initiatives, coordinating efforts across Sales, Finance, Marketing, Technology, and Market Leadership.

• Gather business requirements, document processes, manage timelines, and communicate progress to stakeholders.

• Drive process improvement initiatives that increase efficiency, scalability, and operational effectiveness.

• Identify opportunities to leverage AI and automation to improve reporting, forecasting, documentation, and operational workflows

• Assist in the design, testing, and deployment of AI-powered solutions and agents that increase productivity and streamline business processes

Requirements:

• Experience creating and maintaining training materials, user guides, process documentation, and standard operating procedures

• Ability to communicate complex processes and technical concepts in a clear, user-friendly manner for both technical and non-technical audiences

• Experience facilitating training sessions and supporting user adoption of new tools, systems, and processes is a plus

• Highly organized with strong attention to detail — you catch errors before others do

• Collaborative, low-ego, and comfortable in a fast-moving, multi-market environment

• Media, broadcasting, or advertising industry experience a plus, but not required

Please send resumes to Becky Hollandsworth at rhollandsworth@grahammedia.com

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Credit and Accounts Receivable Specialist

Reports to: VP/CFO

Location: Remote in one of GMG’s markets Detroit, MI; Houston or San Antonio TX; Jacksonville or Orlando, FL

About the Role

This position is responsible for all aspects of the accounts receivable functions at Graham Media Group for designated stations. Credit processing and approval, daily program log reconciliation, invoice processing, and cash application will all be maintained by the GMG Credit and Accounts Receivable Specialist team. The position is responsible for communication of discrepancies to local or national staff for resolution. This is a position that reports to the Graham Media Group VP/CFO.

Job Responsibilities:

• Process and Approve Credit Applications

• Create and Maintain Client Profiles

• Approve Orders Associated with Credit Inhibits

• Daily program log reconciliations

• Handle spot issues with Traffic Hub

• Process weekly billing, along with electronic invoicing.

• Maintain Client Payment Portal

• Initiate, Track and Post Receivable Sales Adjustments and Client Refunds

• Posting and application of cash receipts

• Credit Card, ACH, and Wire Processing

• Generating and distributing cash workbook

• Maintain and manage accounts receivable.

• Work with Collection Companies on uncollectable accounts.

• Process approved Credit/Debit Memos and Bad Debt Write Offs

• Generating Account Receivable Collections Report for Sales Management

• Review incoming Department emails for appropriate follow-through.

• Communication with Business Managers and Sales Managers, Account Executives and Sales Support

• Month End Reporting

• Special Projects as assigned.

• Providing back-up support for other Credit and Accounts Receivable Specialists

Experience:

• 5+ years of Accounts Receivable and/or Credit experience

• Excellent verbal and written communication skills

• Strong Microsoft Excel, Outlook, and Word Skills

• Ability to work independently with little supervision to accomplish daily responsibilities and departmental goals.

• Broadcast and/or Wide Orbit experience a plus

Requirements:

• Proficient in Microsoft office applications and experience with accounts receivable applications, Wide Orbit traffic experience a plus

• Industry experience a plus

• Ability to meet assigned deadlines.

• Highly detail oriented and organized.

• Excellent communication and interpersonal skills

• Ability to act and operate independently with minimal daily direction from manager to accomplish directives.

• Associate degree in accounting or business preferred or equivalent experience.

Applicants can send resumes to kparker@grahammedia.com

Additional Information:

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Client Experience Manager

Reports to: Director of Sales Strategy

Work Location: Detroit, MI

Description

The Client Experience Manager leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and revenue growth. The Manager is responsible for overseeing all aspects of client support, building scalable processes, and fostering a culture of excellence. This role blends leadership, customer engagement, project management, and data-driven strategy to ensure clients receive exceptional service and measurable results.

Responsibilities

• Lead, mentor, and manage a team that focuses on the client experience through advisement of result-based solutions, execution of campaigns and recommendations for optimization and future growth.

• Develop, implement, and refine workflows that streamline pre- and post-sale processes.

• Establish best practices for client deliverables, including reporting cadence, onboarding, and project management.

• Foster team growth through training on campaign strategy, optimization, and industry trends.

• Track and analyze team KPIs to measure impact and identify areas for improvement.

• Partner with Director of Digital, Digital Sales Strategist and Account Executives to develop and deliver compelling, data-driven presentations using tools like Claritas.

• Support revenue growth by building retention strategies and strengthening client relationships.

• Collaborate with leadership to align client experience strategies with organizational goals.

• Travel for market visits to support client retention and business growth.

• Design and deliver training for Account Executives on Ad Operations processes and data-driven reporting.

Requirements

• Bachelor’s degree in marketing, advertising, or a related field, or equivalent work experience.

• Minimum of 5 years of account management experience, preferably within media or digital advertising.

• Minimum of 2 years of experience managing direct reports.

• Strong project management skills with the ability to juggle multiple priorities and deadlines.

• Excellent presentation and communication skills, both pre- and post-sale.

• Proven ability to think critically, proactively solve problems, and adapt to change.

• Strong digital acumen and understanding of marketing trends.

• Ability to train, coach, and inspire team members and sales partners.

• Detail-oriented team player with excellent interpersonal skills.

Additional Information:

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

Contact

Kim Jakubowski, Director of Sales Strategy

kjakubowski@grahammedia.com

Director of Digital Sales

Reports to: Senior Director of Sales

Work location: Detroit, MI

Description

The Director of Digital Sales leads Graham Media Group’s digital sales strategy across all markets, driving revenue growth and collaboration between station sales teams and digital specialists. Reporting to the Senior Director of Sales, this role owns the total digital revenue goal for the company and oversees a team of six Digital Sales Strategists (DSS) embedded within GMG stations. The Director of Digital Sales ensures every market has the tools, training, and leadership to develop and close high-value, multi-platform deals that deliver measurable client outcomes.

Responsibilities

• Lead, coach, and develop a team of six Digital Sales Strategists across GMG markets.

• Own the overall digital revenue goal for the company, ensuring accountability and strategic focus on growth.

• Partner with station leadership and Account Executives to identify, strategize, and close high-dollar, multi-platform opportunities.

• Oversee category strategies, pricing, packaging, and inventory management across all digital products (display, OTT/CTV, social, audio, video, search, etc.).

• Collaborate with internal teams and vendors to enhance product offerings, improve margins, and maintain consistent execution quality.

• Use data, pacing, and forecasting tools to monitor performance and adjust sales strategy accordingly.

• Drive a culture of collaboration between traditional and digital sellers, ensuring shared accountability for total revenue goals.

• Represent GMG in strategic vendor meetings and industry events to maintain awareness of emerging platforms and opportunities.

Requirements

• BA/BS degree in related field preferred; or equivalent work experience.

• A minimum of 7 years of experience in digital media sales, with at least 3 years in leadership or senior sales capacity.

• Proven success leading digital sales teams or strategists across multiple markets.

• Strong understanding of digital advertising products, campaign strategy, and performance metrics.

• Excellent leadership, communication, and motivational skills.

• Data-driven mindset with the ability to interpret and act on performance metrics and trends.

• Experience managing vendor relationships and negotiating partnerships.

• Ability to travel up to 75% of the time.

Contact: Shosh Abromovich, Senior Director of Sales

sabromovich@grahammedia.com

Graham Media Group is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, GMG will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.